Frequently Asked Questions

Offers

Yes. New customers can access a one-time welcome offer by subscribing to the Olympia newsletter.

No. At Olympia, our pricing is set with intention from the beginning.

We believe exceptional design, premium materials, and advanced red light technology should be offered at a fair and considered price - not inflated to allow for artificial discounts later.

Our pricing is already positioned to deliver outstanding value for a premium sauna, without the need for sales or seasonal promotions.

Design

The Olympia Genesis sauna is designed to comfortably accommodate 2 adults. The upper bench fits two adults with ease, while the lower bench offers additional flexibility and space.

Product

The Olympia Genesis operates within a moderate heat range of approximately 40–65°C. This temperature is intentionally lower than traditional saunas, allowing for a more comfortable, longer session while still supporting deep relaxation, circulation, and recovery through combined heat and red light therapy.

No. The Olympia Genesis is an infrared sauna system and is not designed for steam or water use. It delivers a clean, dry heat environment paired with targeted infrared therapy for a controlled, modern wellness experience.

Many people choose a red light sauna for:

  • Lower operating temperatures with greater comfort
  • Targeted muscle and joint support
  • Skin rejuvenation and collagen support
  • Reduced cardiovascular strain
  • The ability to enjoy longer, more frequent sessions

It’s a modern, performance-focused alternative to high-heat traditional saunas.

Usage

Heat-up time varies depending on ambient conditions, but most sessions require approximately 30-40 minutes to reach optimal operating temperature.

Running costs depend on your electricity rate and usage time.

Simple estimate formula:
Heater Output (kW) × Hours Used × Your Electricity Rate (per kWh).

Because the Genesis sauna is energy-efficient and operates at moderate temperatures, ongoing running costs are typically lower than traditional high-heat sauna systems.

Installation & Delivery

Professional assembly includes full construction of your Olympia sauna, installation of all panels, roofing, benches, door, hardware, all electrical, and removal of packaging.

Your Olympia sauna is delivered securely packaged with pre-fabricated components for streamlined installation. Components can be positioned at your desired location prior to assembly.

Availability

We don’t currently display saunas at all of our Olympia stores. However, we do have one on display at our Sydney showroom at 246 Moorefields Rd, Beverly Hills NSW 2209.

We also offer virtual tours via a friendly call, allowing you to take a closer look with our team.

For optimal performance and longevity, it should be installed in a sheltered or covered area, protected from direct exposure to rain and the elements.

While the sauna is constructed from premium, high-quality materials, it also incorporates glass and electrical components, which are not suited to prolonged exposure to harsh outdoor conditions. Providing adequate shelter helps preserve the integrity of the materials and ensures safe, reliable operation over time.

Currently, Olympia is exclusively available within Australia.

This allows us to maintain strict quality control, delivery standards, and customer support across every installation.

Maintenance

To preserve the interior timber, apply food-grade paraffin oil to benches periodically, especially in high-use environments.

Exterior timber should be maintained with a suitable protective oil to preserve colour and durability. Natural weathering over time will result in a silver-grey patina if left untreated.

After use, wipe down surfaces if required and allow the sauna to ventilate fully. Proper airflow helps maintain timber integrity and overall hygiene.

Warranty

Every sauna is backed by our 5-year Platinum Warranty, giving you complete confidence in your investment. We stand behind the quality of our materials, the precision of our craftsmanship, and the care taken in every installation. From the structure to the finishing details, each element is built to perform and designed to last. It’s our commitment to delivering a product you can rely on - today and for years to come.

If you need assistance at any stage - from pre-purchase questions to installation or aftercare - our team is here to help.

For the fastest support, please contact us directly and include as much detail as possible so we can assist you efficiently.

Get in touch:
Email: support@olympiasauna.com
Or visit our Contact page to submit an enquiry.